Flagship case study - SELL CRM
Artem Programming designs and builds custom operations platforms - the internal tools that unify orders, inventory, shipping, money and support into one screen. SELL CRM is one we built from scratch.
SELL CRM
Nikolas
70.827 RSD
Sales
22.99%
Margin
4 new
Tickets
All
Shipped
Delivered
Personal
Recent orders
#26746 · Sandor Cont
Shipped
14.477 RSD
#26675 · Nick Mayor
Personal
1.570 RSD
#26650 · Boris Kera
Delivered
59.680 RSD
Built for a multi-storefront automotive-parts retailer running two webshops, a warehouse, a sales team, and courier + accounting integrations.
Spreadsheets
Courier portal
Accounting software
Viber
2x webshop admins
Webshop A · SKU 4021
38 in stock
Webshop B · SKU 4021
51 in stock
Same SKU, two different numbers — every day.
Data never matched
Every tool told a different version of stock, order status and customer history.
Margin was invisible
Revenue moved daily, but true cost, seller performance and gross profit appeared too late.
Things fell through the cracks
Returns, complaints and support threads lived outside the order workflow.
How we solved it
#26777 · George Minel
Pavle
Invoiced
Shipped · BEX
16.500 RSD
Sell everywhere, manage once
Both storefronts’ orders flow into a single queue with status, seller attribution, invoice + courier state on every line.
Know your real profit today
Live per-seller and per-product analytics: revenue, cost, gross profit and margin %, updated as orders come in.
Nothing falls through
Built-in ticketing, returns, complaints and Viber threads, tracked from open to close.
Inside the build
Analytics
Jul 2026
Sales
70.827 RSD
Percentage
22.99%
Canceled
0.00 RSD
Monthly Sales
Sales
Nick · 45%
Brian · 30%
Paul · 25%
Order lifecycle & courier tracking
Every order from placed to invoiced to shipped, with BEX shipment status inline.
Live profit & seller analytics
Revenue vs cost, gross profit, margin %, cancelled value, units sold, per seller and per period.
Inventory control (Lager)
SKU, category, unit, stock and price, inline-editable, with category filters and an active toggle.
Ticketing & Viber support
Internal call tickets with assignment, forwarding, statuses, notifications and file attachments, plus Viber messaging.
Finance in one place
Costs, cash, unpaid orders and supplier debt, alongside returns, disputes and complaints.
Integrations
Minimax invoicing, BEX courier, Viber, and both storefronts, wired into one workflow.
Orders
Inventory
Analytics
Ticketing
Returns
Finance
Integrations
Multi-storefront
The result
5.0 stars
“Artem didn’t just design a dashboard - they rebuilt how we run the company.”
Name, role, SELL
Packages
Launch
A focused custom tool for one workflow. Discovery + UX, one core module e.g. orders or inventory, one integration. Best for small teams starting out.
Custom quote
Most popular
Platform
A full multi-module operations platform like SELL. Multiple modules, analytics, ticketing, courier + accounting integrations, multi-storefront. Best for scaling operations.
Custom quote
Partner
Ongoing product partnership. Everything in Platform, roadmap, new modules, priority support & iteration. Best for high-volume / distribution.
Custom quote