Case study - Factoria

Flagship case study - SELL CRM

We build the software that runs the factory.

We build the software that runs the factory.

From recipe to pallet - Factoria unifies production orders, ingredient lots, purchasing, true product cost and invoicing into one screen. Built from scratch for a food manufacturer.

01

recipe: "granola_v3"

02

oats:

42.0kg

03

honey:

6.5kg

04

yield:

400 bags

Recipes · BOM

Batch #26777

Pending QC

In production

Shipped

2-way traceable

Cost per bag

22.99%

margin

The problem

The problem

Webshop A · SKU 4021

38 in stock

Webshop B · SKU 4021

51 in stock

Same SKU, two different numbers — every day.

A producer can't scale on paper and spreadsheets.

A producer can't scale on paper and spreadsheets.

Recipes lived in notebooks. Stock lived in spreadsheets. Costs lived in someone's head. Invoices lived in a separate app. Nothing was traceable - a recall would have meant days of digging, purchasing was reactive, and nobody knew the real cost of a single bag.

Recipes lived in notebooks. Stock lived in spreadsheets. Costs lived in someone's head. Invoices lived in a separate app. Nothing was traceable - a recall would have meant days of digging, purchasing was reactive, and nobody knew the real cost of a single bag.

No batch traceability

A recall would have meant days of digging through paper records and spreadsheets.

Costs were a guess

Ingredients, labor, packaging and waste lived in separate places - nobody knew the real cost of a bag.

Stock ran out mid-production

Purchasing was reactive - shortages appeared only when the line stopped.

How we solved it

One platform where recipes, batches, stock, cost and invoicing all reconcile in real time.

One platform where recipes, batches, stock, cost and invoicing all reconcile in real time.

#26777 · George Minel

Pavle

Invoiced

Shipped · BEX

16.500 RSD

Plan production, not surprises

MRP turns the production plan into purchase proposals with lead times, so you order before you run out.

Know your cost per bag

Ingredients, packaging, labor, utilities and waste % roll into the true cost of every bag.

Trace every batch both ways

From ingredient lot to finished batch and back again - full traceability in one click.

Inside the build

Analytics

Jul 2026

Sales

70.827 RSD

Percentage

22.99%

Canceled

0.00 RSD

Monthly Sales

Sales


Nick · 45%

Brian · 30%

Paul · 25%

Production orders & variance

Plan a batch, log actual output and see variance and waste (kalo) per production order.

MRP & purchase planning

The production plan becomes purchase proposals with quantities and lead times - order before the line stops.

Ingredient & finished-goods inventory

Live stock for raw materials and finished products, valued and reconciled after every batch.

Full lot traceability

FEFO lots with expiry alerts - trace any ingredient lot forward to products, or any batch back to its lots.

True cost per bag & margins

Ingredients, packaging, labor, utilities and waste roll into real product cost and margin per market.

Quotes, SEF e-invoicing & payroll

Proforma invoices, Serbian SEF e-invoicing, wholesale clients and worker payroll in one system.

Production

MRP

Traceability

Recipes/BOM

Costing

Inventory

e-Invoicing

Payroll

The result

Paper became a platform. Recipes, stock, cost and invoicing now live in one system - built from scratch for how a food factory actually runs.

Paper became a platform. Recipes, stock, cost and invoicing now live in one system - built from scratch for how a food factory actually runs.

1

system, recipe to pallet

1

system, recipe to pallet

2-way

batch tracing

2-way

batch tracing

100%

lots tracked

100%

lots tracked

Real-time

cost per bag

Real-time

cost per bag

5.0 stars

“Artem didn't just digitize our paperwork - they understood how a food factory actually runs. We finally know our real cost per bag and can trace every batch in seconds.”

Name, role, Granola Factory

Pricing that scales with operational depth.

Every plan starts at €10 per user per month. What changes is the level of control your operation can run on.

Small Teams

Starter

€10

/ user / month

For small teams that need a simple operational CRM for sales and order handling.

User accounts and login

Personal sales view

Shared sales overview

Basic order processing

Customer and order history

Basic returns and claims

Basic inventory visibility

Larger Teams

Growth

€20

/ user / month

For growing teams that need stronger daily operations and customer handling.

Everything in Starter

Returns, unpaid, canceled, and out-of-stock workflows

Expanded inventory operations

Call ticket tracking

Website claims intake

Viber customer messaging

Basic sales analytics

Most Popular

Professional

€30

/ user / month

For operationally mature businesses that need logistics, financial control, and deeper analytics.

Everything in Growth

BEX shipment sending and tracking

Viber message template management

Minimax invoice integration

Expenses, cash, and supplier debt tracking

Advanced sales and parts analytics

Admin and audit-level controls

Custom Build

Most Advanced

Enterprise Custom

€40

/ user / month

For companies that want the full platform plus tailored workflows and custom development.

Everything in Professional

New custom modules and workflows

Additional dashboards and custom reports

Advanced role and access configuration

Additional third-party integrations

Business-specific automation

Custom feature development

Small Teams

Starter

€10

/ user / month

For small teams that need a simple operational CRM for sales and order handling.

User accounts and login

Personal sales view

Shared sales overview

Basic order processing

Customer and order history

Basic returns and claims

Basic inventory visibility

Larger Teams

Growth

€20

/ user / month

For growing teams that need stronger daily operations and customer handling.

Everything in Starter

Returns, unpaid, canceled, and out-of-stock workflows

Expanded inventory operations

Call ticket tracking

Website claims intake

Viber customer messaging

Basic sales analytics

Most Popular

Professional

€30

/ user / month

For operationally mature businesses that need logistics, financial control, and deeper analytics.

Everything in Growth

BEX shipment sending and tracking

Viber message template management

Minimax invoice integration

Expenses, cash, and supplier debt tracking

Advanced sales and parts analytics

Admin and audit-level controls

Custom Build

Most Advanced

Enterprise Custom

€40

/ user / month

For companies that want the full platform plus tailored workflows and custom development.

Everything in Professional

New custom modules and workflows

Additional dashboards and custom reports

Advanced role and access configuration

Additional third-party integrations

Business-specific automation

Custom feature development

Available For Work

Curious what we can create together? Let’s turn ideas into impactful results with branding, UX/UI, graphic design, and video.

admin@artemprogramming.com

All rights reserved, ©2026

Available For Work

Curious what we can create together? Let’s turn ideas into impactful results with branding, UX/UI, graphic design, and video.

admin@artemprogramming.com

All rights reserved, ©2026

Available For Work

Curious what we can create together? Let’s turn ideas into impactful results with branding, UX/UI, graphic design, and video.

admin@artemprogramming.com

All rights reserved, ©2026